General Description:

This individual provides regular, ongoing volunteer service at the Region office to assist and support all Divisions.

Specific Duties:

• Greets public at front desk
• Answers phone calls and provides general information and assistance to callers
• Directs callers to appropriate VDGIF staff
• Handles light office duties, including filing, copying, mailings, and other assigned tasks or projects
• Works with VDGIF and CWF staff and other volunteers, to increase public awareness of and participation in the CWF Program
• Conducts self in a manner that reflects positively on VDGIF and CWF
• Exhibits a pleasant phone manner and ability to work well with others
• Maintains the confidentiality of sensitive information, and abides by all policies, procedures and regulations

Qualifications:

• Working knowledge of generally accepted office practices and procedures
• Ability to use basic office equipment telephones, copier, FAX, postage meter, computer
• Computer literacy and familiarity with generally used software programs is a plus
• Ability and willingness to learn
• Ability to read and accurately interpret agency literature

Training:

• Orientation
• On the Job Training
• Advanced as determined by responsibilities undertaken

Time Commitment:

This position requires regular and reliable, ongoing volunteer service, preferably on at least a weekly basis. Weekday availability — no weekends or holidays.